According to Symantec SMB, 50% of SMBs admit to having no backup and disaster recovery plan in place. 41% of those surveyed confessed that they had never even given much thought to implementing a disaster recovery or business continuity plan. If you are one of them, then you really need to think about whether you can afford the status quo. Answering these questions will help you decide.
1. How often is employee productivity and customer accessibility or service stalled each day from a downed network or system?
2. How much downtime can your business truly afford and what kind of backup or recovery solutions are in effect when systems are unavailable?
3. What level of IT support can be accessed? Can it be accessed quickly enough to minimize damage? Are you confident that your business can either be back online or be able to access lost data with minimal disruption, no matter what?
4. Is your most critical data frequently backed up? Is the data on the personal laptops, iPads or Blackberrys of employees backed up? Are all backups stored in a location off-site and quickly accessible in the event of theft, fire or flooding? Are you using any custom installed software and is the supplier still in business should this software need to be re-installed or updated? Are account details, licensing agreements, and security settings somewhere on record, and is it duplicated off-site?
5. Are your systems truly protected from theft, hackers, and viruses? Are passwords to sensitive data changed whenever employees leave the company or business unit?
6. When was the last time you tested backup processes to ensure they are working properly? How quick were your back ups?
Answering these questions will help you understand if you are needlessly bleeding money every day by subjecting your business to the high hourly rates, service charges, trip fees and wait times of on-call IT support. If you are an SMB, you don’t have to fear technology failure. A trusted MSP can help you resolve these challenges in a more effective and efficient manner.
Outsourcing? Really. Its OK: How it can save time and money Almost by definition, small business owners and entrepreneurs cringe at the concept of outsourcing. Those who start their own companies like the control and autonomy it provides them. Unfortunately, that preference for control and autonomy may have some bad side-effects when it comes to IT. Small business don't have the resources to fully support all of their IT infrastructure needs. The present in-house staff is most likely very busy putting out day-to-day fires. One statistic suggests 65% of IT budgets go to nothing more than keeping the lights on. In short, staff is busy making sure the printer works or reloading a PC infected by a virus after an employee fell for a phishing email. This means that small firm's expenditures on IT are not improving operational, efficiency, or enhancing productivity or competitiveness. There is an alternative. Managed Service Providers are outside consultants you can bring in to handle t…
Disaster Recovery Plans: Do You Have One? Disaster recovery and business continuity plans are issues that almost all small businesses fail to think about. More frequently, they decide they haven't the resources to address such "unthinkables." If your business was down for 1-2 days or more, what costs would you incur? Lost revenues and lost productivity. These are obvious. You won't make the money that you would have if you remained open. This is especially true if you provide a service. Services are inherently tied to time, and time cannot be re-created. Sure, you can work extra hours next week, but it won't be a service provided at the time it was expected. However, even if you provide a product that can be purchased next week instead of today, a customer didn't get it when they most wanted or needed it.
There are other far more serious consequences of business downtime than just unsold goods and services. There are the intangibles that can't be so easil…
How SMBs Can Utilize the Cloud To Build Their BusinessThere has been a lot of talk lately about the cloud and its ability to put small to midsize businesses (SMBs) and startups on a level playing field with large global enterprises. Can this be substantiated or is it a load of trendy hype to push SMBs to cloud-based solutions? We’ve compiled this breakdown of how the cloud can be used to boost profitability.The Convenience FactorIt once took smaller companies and startups weeks to launch and configure their own IT infrastructure. Doing so also required a ton of overhead costs. Today’s cloud technology provides the benefits of this very same infrastructure but on an as needed and on-demand basis. SMBs can build a technology infrastructure for themselves online in less than a minute.For example, a smaller agency that provides apps for its clients, can turn to a Platform-as-a-Service (PaaS) cloud provider. A PaaS provides companies an environment that enables them to more easily host an…